Privacy Policy

This Privacy Policy explains how Qelvata collects, uses, discloses, and protects personal information when you browse the store, place an order, communicate with us, or otherwise use our services.

Information we collect

We may collect contact and account identifiers, order and transaction records, communications, device and browser information, approximate location inferred from network data, and store-interaction details. Complete payment credentials are processed by payment providers rather than retained by Qelvata in complete form.

How information is used

Information supports checkout, fulfillment, customer service, authentication, fraud prevention, store improvement, service communications, analytics and marketing where permitted, legal compliance, and the establishment or defense of legal rights.

Service providers and disclosures

Information may be disclosed as reasonably necessary to Shopify, payment processors, fulfillment and delivery providers, security, analytics, and advertising vendors where permitted, professional advisers, authorities when legally required, and participants in a business restructuring. Recipients receive information relevant to their functions.

Cookies and similar tools

Cookies and related technologies enable essential store operation, preferences, security, measurement, and advertising where permitted. Available consent tools and browser settings can be used to manage certain non-essential technologies.

Retention and protection

We retain information only as long as reasonably necessary for the described purposes, including accounting, fraud, dispute, and legal obligations. We apply reasonable organizational and technical safeguards, although no method of transmission or storage is completely secure.

Privacy rights

Depending on your jurisdiction, you may request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or an appeal. You may also have choices regarding targeted advertising or processing legally defined as sale or sharing. Use the Your Privacy Choices page or email service@qelvata.com. We may verify identity before acting.

Children and international processing

The store is not directed to children who cannot independently consent under applicable law. Service providers may process information in other countries under safeguards required by applicable law.

Policy changes

Material changes will be published on this page. Privacy questions may be emailed to service@qelvata.com.